The Ville Resort - Casino - Townsville

Friendly staff, good location. Room is spacious and well appointed. Nice room service and the breakfast is excellent.

The pillows are a bit smelly/old.

the selections offered above are inadequate. how about adding Fair, Average, Good Excellent to this list Staff seemed helpful and happy

too expensive, disappointing food offering disappointing coffee at breakfast disappointing that access to the hotel is through same entrance as casino disappointing that you have to drag bags up stairs to enter the hotel and again once inside the lobby poor Tea and Coffee options in room Pathetic that WiFi internet is not complementary and available in room Shower over bath is a very outdated, messy and inconvenient concept

It was close to all place we visted due our stay.

We stayed in a executive suite. It was very spacious and luxurious. The views over the water towards magnetic island were fantastic. The aqua restuarant was great for breakfasts and the seafood, also. Jupiters was fairly central to everything that we needed to do and see. We had a very relaxing and enjoyable stay and would recommend jupiters to anyone.

The magnificent view from our room, overlooking the pool & surrounds with the marina, port and the beauty of Magnetic Island across the water. The room was peacefully quiet, clean and comfortable. The position was so central and convenient. Staff were friendly and helpful.

I like the location the hotel and rooms were clean and modern and the food was good but the mini bar prices are a joke who would pay $8.00 for a bottle of water you can buy in town for $3.00.The marina bay sands in Singapore offers complimentry mini bar and its 7 star so the competition is pretty hot i know where i will be going for my next holiday

Mini Bar Rip Off

The location, the friendly people and the wonderful food

Beautiful view of the sea and Magnetic Island, and watching the ships being tugged to port.

It is time to be revamped.

The staff at the front door and the rest of the staff were great

The breakfast in the room down at level 1 was too dear should be 20 dollars

the staff were very friendly and very helpful. the rooms were magnificent very comfortable. Also the buffet breakfast was to die for!

Apart from the relaxing accomodation,enjoyed the visits to the ,casino,loved the sumptuous breakfasts. Even the Spin Cafe provided good food at great value for money;not withstanding occassional sullen staff member.Gardens lovely and enjoyed pool area.Housekeeping Excellent.1!!

Not a lot ,a little noisy when functions were on out on back lawn and pavillion, minor foibles with room; radio reception on TV - a problem,Door Keycard failure,porter absent after initail checkin;some staff members need to smile more- too sullen.Wrong Accom rate posted for last week- should be more priority for guest parking.

The location was excellent, and views wonderful. I enjoyed the ease of everything and being so central to the city. The room service food was great.

I would have liked to have had more choice on the room service food menu. It was difficult to get a parking place on the Friday Saturday nights,

location..attending competion there

limited convenience shops close by

Attended a function at the hotel

Too few bar staff serving on occassions. In fact a few of us walked out of the bar at the Casino on Saturday afternoon because of this.

The staff were extremely helpful and very pleasant. the food was very yummy and service was fast. The room was clean and comfortable.

The shower was a little tricky to operate, it only seemed to have hot water and the screen was not adequate.